BHAVIN KUMAR G

Managed diverse client engagements across both Oracle Fusion Cloud HCM and PeopleSoft platforms, delivering tailored solutions and achieving project milestones.

Provided expert production support, efficiently resolving tickets and ensuring continuous system operation and high user satisfaction for clients.

Conducted thorough client requirements gathering, translating complex business needs into precise technical specifications and actionable solution designs.

Developed and deployed custom reports, interfaces, and enhancements utilizing tools like OTBI, BIP, HSDL, and Visual Builder Studio, improving data visibility.

Led and supported critical system upgrades and patch releases, coordinating regression testing and documentation to ensure seamless transitions and system stability.

Maintained high standards of professionalism and adaptability, effectively balancing multiple project deadlines and client expectations for on-time delivery.

Resolved support tickets promptly and efficiently, maintaining system uptime and user productivity for HCM 9.2 applications.

Communicated effectively with end-users, providing regular updates and addressing queries to ensure high satisfaction and minimal disruption.

Supported the production environment of HCM 9.2 application, consistently meeting client requirements for system performance and data integrity.

Developed and customized various reports to meet diverse business requirements, enhancing data visibility and operational efficiency.

Prepared detailed documentation for bug fixes and system enhancements, facilitating knowledge transfer and future maintenance.